Italian Court Declares Hotel's Tap Water Policy Legally Acceptable

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The Italian Supreme Court has ruled that a five-star hotel did not violate any laws by refusing to serve a guest tap water at its restaurant. The case stemmed from a woman's stay at Hotel Sassongher from December 26, 2019, to January 3, 2020, where she paid €5,712 for a half-board package that excluded drinks. After requesting tap water and being offered only bottled water at a cost of approximately €7, she filed a lawsuit seeking €2,700 in compensation, arguing that access to water is a fundamental right. The court ruled against her, highlighting that Italian law does not mandate the serving of tap water in restaurants or hotels, a decision that has ignited discussions about cultural differences in water service norms between the U.S. and Europe.
Key Details: • Supreme Court ruling made in November, reported recently. • Hotel Sassongher located in Badia, Italy. • Guest's stay was from December 26, 2019, to January 3, 2020. • Lawsuit sought €2,700 in compensation for denied tap water.