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El Paso Family's Heartbreak Over Misdelivered Urn from Amazon

KTSM••Josh DuBose
People gathering representing community events and culture

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A family in El Paso is grieving after receiving an urn from Amazon that they believe contains the ashes of another individual instead of their deceased loved one. The family expressed their distress, stating they want their loved one to be returned to them and treated with the respect they deserve. This incident raises concerns about the handling and delivery of sensitive items like cremation urns, highlighting the emotional impact on families during their time of loss. The family is seeking answers and resolution from Amazon regarding this mix-up.

family amazon loss urn ashes

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